Need a hand?

Tell us what you were trying to do and what happened. A short description is usually the best place to start.

Include your app version and device model if relevant. Please hide client names and other personal details in screenshots. Never send passwords or payment information.

Common questions

How does the free allowance work?

You can create up to three clients and use the complete workflow with them. The allowance counts clients created over time; archiving or deleting one does not free a slot. An upgrade lets your roster grow.

How do I restore a purchase?

Open Settings in LessonBalance and choose Restore Purchases. Use the Apple account that made the purchase and check your internet connection. Existing lesson records do not require a restore just to view or export them.

Can I correct an attendance mistake?

Open the lesson’s recorded outcome and use its correction action. The ledger keeps the correction history. If a later lesson has used a related makeup credit, you may need to correct that dependent entry first.

Does the app collect money from clients?

No. It helps you keep track of prepaid lessons and attendance. You handle payment and agree policies directly with clients.

How do I protect my records?

Export a backup from Settings and keep it in a safe place. Client statements are useful for sharing a summary, but do not replace a full backup. Importing a backup replaces the current ledger, so read the preview carefully.

What happens if I stop subscribing?

You can still view, correct and export your existing records. Creating additional clients beyond the free allowance requires active paid access.

LessonBalance is currently being prepared for its first App Store release. Some purchase options may not be available until launch.